Payments: Full payment is required for reservations.

Cancellations: Due to the nature of Special Events and the ticketing and reservation process, Tickets purchased for the Palio, cannot be refunded for any reason (“Tickets” are defined as Palio race tickets, trial races and/or final race). If, however, you are not able to attend the Palio and wish to cancel your reservation and your notice to cancel is received prior to 45 days before Event Start Date (June 29th or August 13th) and if another buyer can be found for the Tickets by either party, the Company will provide for a refund for the selling price of the tickets, net of any transaction costs so incurred, including but not limited to credit card service charges, reservation transfer fees and or commissions.
Less than 45 days before Start Date: No refunds.

Event Cancellations: In the case of rain, the Palio race will be rescheduled to run on the following day. Your tickets are valid for the rescheduled race. Cancellations of the Palio race, or the rescheduled race, or the Contrada Dinner due to weather conditions are not refundable.